General Inquiries

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Customer Care

Business Hours: 

Monday-Friday
8 a.m. - 4:30 p.m
Self service options - 24/7
Report an Emergency – 24/7

*Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday.

For Mt. Ebo wastewater customers Only

Please call 1-845-878-0007, Monday through Friday from 8 a.m. and 4 p.m.
For after hours emergencies in Mt. Ebo wastewater only: Please call Allied Pollution Control at 1-845-878-0007.

Telecommunications Device for the Deaf 

TDD: 711 Reference 1-877-426-6999