Advanced Metering Infrastructure (AMI)


What is AMI?

  • Transmits water usage real time via cellular signal
  • Increases data access and transparency for customers
  • Eliminates the need for manual meter reading

Advanced Metering Infrastructure empowers customers to take control of their water use through innovative technology and information, helping them to conserve water and save money on their bill. Liberty is investing in this transformative AMI technology that is rich in data to benefit our customers. 
Download our AMI Fact Sheet

 

What to Expect

Liberty began replacing meters in May 2020 and will continue replacement through 2025.

Customers will receive formal communication about the required meter change. Liberty Field Service Representatives, with support from our selected qualified meter service contractor, will be requesting access to our customers’ premises to complete the replacement. If the meter is located outside the home, an appointment will not be necessary, but Liberty will inform the customer that their meter has been changed.

Liberty strives to make the meter replacement process as easy as possible for our customers and will make appointments with customers with meters inside their homes in advance.

What are the Benefits of AMI?
  • Informed Decisions on Water Usage
  • Leak Notifications
  • High Usage Alerts
  • Improved Billing Accuracy
  • Remote Account Activation
  • Reduced Risk from Driving Routes