Budget Billing - New York Water - Residential - Liberty
Liberty can simplify your life and help you manage your budget with our payment and billing options.
Budget Billing
Budget Billing allows you to spread out payments over the year, avoiding high and low fluctuations in your monthly bill. Liberty will calculate your monthly payment for usage based on your previous 12-month history. Since we recalculate your average each month, no balance settle up is required. If you are a new customer or a customer with less than 12 months’ history, your average will be based on available history. Terms and conditions apply. Please contact us for details.
Take control of your water budget and Sign up for Budget Billing today in My Account.
To avoid customers receiving potentially large, unpaid balances during review periods, we have introduced a new option called Levelized Budget Billing.
With Levelized Budget Billing, Liberty calculates your monthly payment based a rolling 12-month history. Since we recalculate your average each month, no balance settle-up or review is required. However, the budget amount will vary slightly from month to month. Levelized budget billing is a great option for customers who want the consistency of predictable bills without having to worry about paying more during review periods.
My Account Log In/Sign Up
Frequently Asked Questions
My Account customers can sign up for budget billing by logging into their online account. If you are not a My Account user, please contact customer care at [customercarephonenumber] to sign up.
If you are a new customer or a customer with less than 12 months’ history, your average will be based on available history, which could include usage from a previous customer.
Yes. Customers who want to switch to levelized budget billing should log in or register for My Account and select Budget Billing under the Payment Options tab.
No. Only residential customers can take advantage of both Budget Billing options.
Yes. Residential customers must have an account in good standing to be eligible for budget billing.
Yes. Customers can choose to un-enroll from Budget Billing at any point. However, customers will be required to pay off any outstanding budget balances prior to being removed from the program.