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Weather Preparation - Residential - New York Water - Liberty

Plan ahead for extreme weather and potential outages

Whether it’s a winter storm, heat wave, drought, or other severe weather event, Liberty encourages our customers to be prepared for extreme weather conditions by having an emergency plan in place and additional supplies on hand. To prepare, create a basic emergency plan and share it with all household members. Include evacuation routes and a meeting point outside the home. Also create an emergency kit with essentials that you may need if a disaster strikes. Use the checklist below to help.

  • Make an emergency plan
  • Program the following numbers into your mobile phone:
    • Liberty emergency number: 1-877-426-6999 24/7
    • Other utility companies
    • Red Cross
  • Charge mobile phones

Create an emergency preparedness kit

Create a kit that has the following items in it:

  • First-aid kit
  • Essential medications
  • Battery-powered or hand-crank radio
  • Back-up battery for mobile devices
  • Flashlight and extra batteries
  • Canned food and manual can opener
  • Bottled water (at least one gallon per person per day)
  • Baby formula (if applicable) and food and water for pets
Download a Checklist

Extreme weather safety tips and information

  • Water expands as it freezes, which can put pressure on metal or plastic pipes and can cause them to break. Learn how to weatherize your pipes and how to prevent them from breaking if they do freeze. 

     Learn More  

Report an Issue

Call Liberty at 1-877-426-6999 24/7 to report an emergency.

Extreme Weather Preparation