Customer Care

1-877-426-6999 TDD: 711 

Note: If you need assistance with an overdue payment, call our overdue payment service team at 1-833-440-4200  

Business Hours: 

Monday-Friday
8 a.m. - 4:30 p.m
Self service options - 24/7
Report an Emergency – 24/7

We are currently experiencing longer-than-normal call wait times. Please click here for self-service resources/help using our online payment platform. 

For Mt. Ebo wastewater customers Only

Please call 1-845-878-0007, Monday through Friday from 8 a.m. and 4 p.m.
For after hours emergencies in Mt. Ebo wastewater only: Please call Allied Pollution Control at 1-845-878-0007.

Telecommunications Device for the Deaf 

TDD: 711 Reference 1-877-426-6999